Question 1

100% AUTHENTICITY GUARANTEE

Accepted Answer

BAIG Perfumes is committed to offering genuine and authentic fragrance products.Our products are sourced through authorised and legitimate channels and are sold as genuine products based on our sourcing and inventory processes.

Question 2

Shipping Time

Accepted Answer

BAIG Perfumes ships orders within the United States.Our estimated shipping and delivery timeframe is generally: 4–7 business daysDelivery timeframes are estimates and may vary depending on:Customer location;Product availability;Order processing;Carrier operations;Public holidays;Weather conditions;Other circumstances outside our reasonable control.

Question 3

Sample Vials

Accepted Answer

Sample vial of the same perfumes is provided with every perfume purchased, for prior testing. All customers are advised to test the perfume using sample vials before opening the packaging of the perfume.

Question 4

Returns & Refunds

Accepted Answer

Customers may contact BAIG Perfumes regarding a return or refund request by using our customer support channels. Return request period: Within 14 DAYSDue to the nature of fragrance products, return and refund requests are reviewed based on the condition of the product and the circumstances surrounding the request.For product integrity and hygiene reasons, products that have been opened, used, or materially altered may not be eligible for return or refund unless:SAMPLE VIALS : Sample vial of the same perfumes is provided with every perfume purchased, for prior testing. All customers are advised to test the perfume using sample vials before opening the packaging of the perfume. BAIG Perfumes may review return, replacement, or refund requests where:The customer received the wrong product;The product arrived damaged;Significant leakage occurred during delivery;The product is defective;The product materially differs from the confirmed order;There is a legitimate product-related concern requiring review.Depending on the circumstances, BAIG Perfumes may provide:A replacement;An exchange;A refund;Another appropriate resolution.

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100% AUTHENTICITY GUARANTEE

Shipping Time

Sample Vials

Returns & Refunds

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